Provisioning Engineer (South)

We are looking for a motivated and technically curious AV Provisioning Technician to support the setup, configuration, and documentation of modern audio-visual and collaboration systems. This role is ideal for someone with a strong interest in IT and AV technologies, good working knowledge of PC hardware, and a desire to grow their skills within a fast-moving technology environment.

This position will be primarily based in-house from our Dunstable site, with occasional work on customer premises when required.

Key Responsibilities

Reporting to the Programming & Commissioning Manager, your duties will include, but are not limited to:

• System Provisioning & Setup: Provision and configure Microsoft Teams Rooms (MTR), Zoom Rooms, and similar UC room systems. Configuration of peripheral devices such as cameras, microphones, soundbars, room controllers and displays.
• Network & Device Configuration: Apply network configuration such as IP addressing, device naming, configuration loading and firmware updates.
• Documentation & Records Management: Maintain detailed records of system configurations, IP and MAC addresses, commissioning procedures, etc to support system programming, operation and maintenance.
• Testing & Verification: Carry out structured testing to validate device functionality, verify network and system connectivity, and confirm consistent audio and video performance.
• Team Collaboration: Work closely with internal teams including installation, programming & commissioning, design and project management to assist with a smooth transition. Support customer interactions where required, helping with queries to system setup and use.

The following are essential for the role:

• Good working knowledge of PC hardware and general IT principles.
• Strong interest in AV technologies, collaboration systems, and IT networking.
• Basic understanding of networking concepts (IP addressing, DHCP, etc.)—formal networking qualifications are desirable but not essential.
• Willingness to learn AV/IT standards, room system provisioning, and AV-over-IP basics.
• Strong problem-solving skills with a logical, methodical approach.
• Good attention to detail and an organised working style.
• Ability to work both independently and collaboratively within a team.
• Strong communication skills.
• Full UK driving licence for occasional site visits.

Just some of the benefits that come with working at Pure AV are:

• Competitive salary and benefits package.
• Stakeholder pension scheme.
• Opportunities for training, professional development, and career progression within AV.
• Supportive team environment with access to the latest AV technologies.

All applicants must be eligible to work in the UK or hold a valid UK permit (no sponsorship offered).

If you are passionate about audio visual technology and have the skills and experience we are looking for, we would love to hear from you! Please send your C.V. and a cover letter detailing your relevant experience and qualifications.