Contact Pure AV
We actively encourage honest feedback, we are available, we are visible, and most of all we are motivated to ensure that you, the client, are getting the solution you need. If you have any questions regarding any of our products or services please get in touch using any of the methods below.
If you are not sure who to contact please use this form and we will make sure the correct person responds to your enquiry.
Request a Demonstration
Complete this enquiry form for additional information on a particular product or to request a demonstration. We will then contact you to discuss the best way to manage your request.
We have a showroom at our offices in Preston and in association with our supplier partners can provide access to additional showrooms across the country. Where appropriate and practical on-site demonstrations can be accommodated, as can visits to existing customer installations.
Site Survey Request
We offer a free site survey to clients looking to invest in an audio visual installation. Complete the form with your details and a member of the team will contact you to arrange a convenient time for a visit.
Please provide as much detail as possible in the support request form and our Support Coordinator will be in touch to progress your request.
Our support desk operates between the hours of 8.30am and 5.30pm, Monday to Friday.
If received outside of operating hours your request will be dealt with at the earliest possible opportunity once the office re-opens.
Contact our Specialist Teams
Sales Team Enquiries
Our specialist Account Managers look after the commercial relationship and work closely with our CTS-D qualified team of System Designers to help you create the best possible solution for your organisation.
Support Team Enquiries
We provide hand over training to help get you started and offer a range of tailored support packages to make sure that your technical solutions continue running in the same way as when they were first installed.
Finance Team Enquiries
Our experienced finance team work with the admin and operations personnel to ensure that everything is in place, enabling us to deliver on-time to your specified budgets.